The official website of Johnson & Johnson is quite compelling with attractive pictures of the consumers of the products. Johnson baby has pictures of babies with soft faces, and some are using the product such as Soap. The pictures are compelling and can attract a first time visitor to the website because they are very attractive. The website is just consistent with the Johnson & Johnson products and brand because of the attractive pictures describing goods sold by the company. The company further has provided additional information to the pictures clearly illustrating the meaning of the pictures is. The website information and pictures are illustrated in a fun way to look interesting to the customers. Illustrations and pictures are fun, for instance, there is a picture of a baby is under bath with foam from Johnson Baby Soap, fun. Above all, there are other pictures that look fun suggesting different scenarios such as sinus relief, blood glucose monitoring and much more. The contents of the official website of Johnson Baby are not engaging because there is tap or place the customers or the user can leave a reply. The website is meant to alert the customers of notify on the product that are available in the market and how they look like or how people look like after using them. The content is user-generated such that the company has done its market and identified the users of its product, taken photos and posts the pictures. The websites further have primary information concerning the company operations and other specific information that can only generate by the company.
The information contained in Facebook is compelling to attract the customers who are online to get involved and have a contribution. The message is very attractive, and it is focused on enhancing increased interaction with customers concerning the products of the company. The messages or information and pictures in Facebook are consistent with the brand because they communicate the operations and businesses of the company although it has many exaggerations on it. The information of Johnson Baby is fun and artistic aimed at attracting many customers to its interactive segment or channel. The message on Facebook further is very engaging and involving because the consumers are supposed to leave their queries or comments concerning the company products. The information left by the consumers is quite informative, and it ensures increased engagement. The content of social media like Facebook is co-created because it is because of customer comments and company feedback.
The content strategy on the website is used by Johnson Baby to educate, entertain and inform the customers through the creation of a behavior that influences sales or advocacy. The content strategy on social media, Facebook, is utilized by customers to communicate amongst themselves and sometimes with the customers. The content strategy is also made to influence sales or advocacy by it is often conversational and can be reactive.
The company has used digital strategy in the contents it has used in social media and its official websites. The company has communicated its goals, vision and some of the opportunities to maximize its business benefits. In social media, the company has utilized collaboration, sales, customer intelligence and service optimization in communication the message to the through advertising.